At Skills Australia Institute, we understand how hard it can be to be away from your family and all the things that are familiar to you. Not only you have to adjust to your new routine, you have to adjust to your new surroundings, as well. This is why we promise to do our best to make your stay in Australia as comfortable and hassle-free as possible.
As part of this commitment, we make sure to prepare all of our incoming students and provide them with the necessary information on what to expect once they start studying in Australia. Every year, we organise an orientation program all new students must attend before they start their course at SAI. An invitation will be sent to them or their student agent before the start of the classes to let them know the data and venue of the orientation program.
At the orientation program, incoming students will be provided with information about the following matters:
- Student handbook
- Course progress policies
- Student support services
- Legal services
- Emergency and health services
- Facilities and learning resources
- Complaints and appeals process
This is designed to assist the students as they transition to getting used to living and studying in Australia. By equipping them with the right knowledge, they can easily navigate their way in their new home.
Following the orientation, each student will be given a student ID card that contains 24-hour emergency numbers and other useful contact numbers. They will be also be reminded of student visa conditions in relation to their course progress and provided with services to ensure that they will be able to fulfil their education goals and objectives. Furthermore, all new students will receive further information on:
- Independent complaints and appeal procedures and dispute resolutions arrangements
- Assistance with enrolment requirements
- Filing Transperth concession Smartrider form
- Obtaining Overseas Student Health Cover for International students on student visas
Obtaining Transperth Concession Card or SmarRider
International students who are taking up full time courses longer than six weeks can avail themselves of concession fares being provided by the Public Transport Authority in Perth (Transperth). To register for the concession fares, they must accomplish the following procedures:
- Visit the Transperth website or any Transperth InfoCentre or Transperth Retail Sales Outlet to obtain an Application for Metropolitan Tertiary Smartrider form.
- Fill out the application form and submit it to the SAI student services office to verify their enrolment and eligibility for tertiary concession travel on public transport.
- Bring the completed, signed and stamped section 6 of the form to any Transperth InfoCentre or Transperth Retail Sales Outlet. Then, they must purchase the SmartRider card and load the car with travel value so they can start using it as soon as possible.