Nationally Recognised
Training
Course Duration
104 Weeks
Study Mode
Classroom
Intake
Monthly
Course Overview

The Diploma of Hospitality Management reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations.

This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafes, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, cookery, food and beverage and gaming.
The course will cover subjects in:

  • Managing conflict, finances within a budget, payroll and diversity in the workplace
  • Leading, managing and rostering staff
  • Complying with regulatory requirements
  • Creating and using presentations, spreadsheets and databases
  • Using hygienic practices for hospitality service

After successfully completing the Diploma of Hospitality Management course, students will be equipped with the skills and knowledge needed to operate independently, have responsibility for others and make a range of operational business decisions.

Entry Requirements

Australian Permanent Residents

  • Minimum 18 years of age
  • Successful completion of Year 12, (High School Certificate (HSC) or equivalent), or a Certificate IV in Business or equivalent or be a mature age (20 years of age and above)
  • Students need to demonstrate that they have a proficiency in English and a basic understanding of Maths. For students who cannot supply documented proof on their academic and English language proficiency, they will required to sit a Language, Literacy and Numeracy (LLN) Test prior to a place being offered in the course.

International Students

  • Minimum 18 years of age
  • It is essential that international students must exhibit a strong command of the English language.
  • Undertaken one of the following English Language Tests and met the minimum score.
    • International English Language Testing System (IELTS) with a minimum score of 5.5 in the Academic section and no band less than 5.0 for the other sections.
    • Test of English as a Foreign Language (TOEFL) Internet-Based Test must have scored 46 or higher
    • Pearson Test of English (PTE) must have scored 42 or higher.
    • Cambridge English Advanced (CAE) ESOL test must have score 162 or higher.
    • Evidence that English is the medium of instruction at the student’s school and has been for the last two (2) years. The student has a satisfactory grade in the language.
  • If the student does not have current proof of one the above listed English Language Tests, they will be required to take an English Placement Test administered by Skills Australia Institute (SAI). The student’s Education Agent can manage the English Proficiency Exam on behalf of SAI.
Course Modules/units

To successfully complete the Diploma of Hospitality Management, students must complete the following 28 units comprising of 13 core units and 15 elective units.

Core Units
BSBDIV501 Manage diversity in the workplace
BSBMGT517 Manage operational plan
SITXCCS007 Enhance customer service experiences
SITXCCS008 Develop and manage quality customer service practices
SITXCOM005 Manage conflict
SITXFIN003 Manage finances within a budget
SITXFIN004 Prepare and monitor budgets
SITXGLC001 Research and comply with regulatory requirements
SITXHRM002 Roster staff
SITXHRM003 Lead and manage people
SITXMGT001 Monitor work operations
SITXMGT002 Establish and conduct business relationships
SITXWHS003 Implement and monitor work health and safety practices
Elective Units
BSBADM502 Manage meetings
BSBCMM401 Make a presentation
BSBFIM502 Manage payroll
SITXINV004 Control Stock
SITXCCS006 Provide Service to Customers
SITXCCS002 Provide Visitor information
SITTTSL005 Sell Tourism Products and Services
HLTAID003 Provide First Aid
BSBWOR203 Work Effectively with Others
BSBSUS401 Implement and Monitor Environmentally Sustanable Work Practices
BSBRSK501 Manage risk
SITHIND001 Use hygienic practices for hospitality service
SITHIND004 Work effectively in hospitality service
SITXHRM004 Recruit, select and induct staff
SITXHRM006 Monitor staff performance
Intake Dates
  • 2019: 18 Feb, 20 May, 19 Aug, 18 Nov
  • 2020: 17 Feb, 18 May, 17 Aug, 16 Nov
  • 2021: 15 Feb, 17 May, 16 Aug, 15 Nov
Course Duration

104 Weeks

Four (4) Semesters = 26 weeks each Consisting of:

  • Eight (8) Terms of Study = 10 weeks each, plus
  • A Six (6) week break at the end of each Term = 24 weeks.
Course Cost
Course Location
Perth Campus
10 Victoria Avenue, Perth WA – 6000
Adelaide Campus
Level 1, East 50 Grenfell Street, Zurich House, Adelaide SA – 5000
Career Opportunities

After successfully completing the Diploma of Hospitality Management students, will be able to work in the following job roles*:

  • Banquet or Function Manager
  • Bar Manager
  • Cafe Manager
  • Chef De Cuisine
  • Chef Patisserie
  • Club Manager
  • Executive Housekeeper
  • Front Office Manager
  • Gaming Manager
  • Kitchen Manager
  • Motel Manager
  • Restaurant Manager
  • Sous Chef
  • Unit Manager Catering Operations

* Please note to work in the Hospitality Industry, you may need to undertake additional training as per the legislation for South Australia and Western Australia listed below.
South Australia
Legislation requires for all staff employed, who are directly involved in the sale, service or supply of alcohol to the public or the supervision of these activities, are required to hold or obtain an SITHFAB002 Provide Responsible Service of Alcohol certificate within one (1) month from commencement of that employment.
Western Australia
1. Licensees and Approved Managers
Unless the Director of Liquor Licensing determines otherwise, each licensee and approved manager must complete a course in the Management of Licensed Premises conducted by an approved and accredited training provider.
2. Supervisory and Other Staff
All other supervisory and bar staff must complete the Provide Responsible Service of Alcohol course conducted by an approved and accredited training provider.

Work Based Training

This course includes 200 hours of work-based training which will be completed over a period of 20 weeks. During work-based training, students will be able to practice their skills and knowledge in workplace setting. This will assist students to be job-ready after successfully completing the Diploma of Hospitality Management

Assessment

The Assessment Process is based on the principles of competency based training. The performance of learners is assessed on their ability to perform the task(s) to industry standards. In order to ensure the principles of validity are upheld variety of learning styles and a range of assessment strategies are used.

Assessment for each unit of competency will be through a combination of classroom based and work placement tasks. Classroom based assessments include but are not limited to:

  • Classroom Exercises
  • Assignments
  • Practical Demonstrations
  • Group Activities
  • Projects
  • Verbal and/or Written Questions

Students are advised well in advance of the assessment activities and a student may put forward for consideration, any special needs they may have. The assessment criterion is documented in all units and workbooks. Dates of the assessments are provided on the first day of class along with a timetable. Students may be assessed by a combination of continuous assessments and examinations. Continuous assessments may be based on competencies and marks or a combination of both.

Payment Option

Payment Options

If you wish to accept the offer, you need to sign the Acceptance of Offer form together with the minimum payment of fees. You can use the following payment methods:

  • Cash or EFTPOS in person at SAI’s Perth campus
  • Credit Card (Visa or MasterCard) via PayPal on the student invoice

We accept credit card payments (Visa or MasterCard only) and a 1% surcharge will be added to the total amount. You can download our Credit Card Authorisation form HERE

Bank draft or money order payable to “Skills Australia Institute” and send to SAI’s Perth campus (all bank drafts must be in $AUD Australian dollars to an Australian bank)

Electronic Bank transfer (Telegraphic Transfer) from an overseas bank account

Bank Account Details:

Name of Bank: Commonwealth Bank
Branch Address: 413 Albany Highway
Victoria Park WA 6100
Australia
Account Name: Excellent Accounts Pty Ltd ( Skills Australia Institute )
BSB: 066128
Account Number: 10626125
SWIFT Code for International Transfer: CTBAAU2S (For International Transfer Only)

Note:

All fees must be paid in Australian dollars. Please put your full name or invoice number as reference. An official receipt will be sent to you once your payment is verified. To confirm your payment, please email a copy of the bank transfer receipt to info@skillsaustralia.edu.au

Further Studies

Successful completion of the Diploma of Hospitality Management will lay a foundation for successful students to progress into SIT60316 Advanced Diploma of Hospitality Management.
Note: Study pathways may include qualifications or courses that may not be offered at Skills Australia Institute.

The Diploma of Hospitality Management reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations.

This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafes, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, cookery, food and beverage and gaming.
The course will cover subjects in:

  • Managing conflict, finances within a budget, payroll and diversity in the workplace
  • Leading, managing and rostering staff
  • Complying with regulatory requirements
  • Creating and using presentations, spreadsheets and databases
  • Using hygienic practices for hospitality service

After successfully completing the Diploma of Hospitality Management course, students will be equipped with the skills and knowledge needed to operate independently, have responsibility for others and make a range of operational business decisions.

Australian Permanent Residents

  • Minimum 18 years of age
  • Successful completion of Year 12, (High School Certificate (HSC) or equivalent), or a Certificate IV in Business or equivalent or be a mature age (20 years of age and above)
  • Students need to demonstrate that they have a proficiency in English and a basic understanding of Maths. For students who cannot supply documented proof on their academic and English language proficiency, they will required to sit a Language, Literacy and Numeracy (LLN) Test prior to a place being offered in the course.

International Students

  • Minimum 18 years of age
  • It is essential that international students must exhibit a strong command of the English language.
  • Undertaken one of the following English Language Tests and met the minimum score.
    • International English Language Testing System (IELTS) with a minimum score of 5.5 in the Academic section and no band less than 5.0 for the other sections.
    • Test of English as a Foreign Language (TOEFL) Internet-Based Test must have scored 46 or higher
    • Pearson Test of English (PTE) must have scored 42 or higher.
    • Cambridge English Advanced (CAE) ESOL test must have score 162 or higher.
    • Evidence that English is the medium of instruction at the student’s school and has been for the last two (2) years. The student has a satisfactory grade in the language.
  • If the student does not have current proof of one the above listed English Language Tests, they will be required to take an English Placement Test administered by Skills Australia Institute (SAI). The student’s Education Agent can manage the English Proficiency Exam on behalf of SAI.

To successfully complete the Diploma of Hospitality Management, students must complete the following 28 units comprising of 13 core units and 15 elective units.

Core Units
BSBDIV501 Manage diversity in the workplace
BSBMGT517 Manage operational plan
SITXCCS007 Enhance customer service experiences
SITXCCS008 Develop and manage quality customer service practices
SITXCOM005 Manage conflict
SITXFIN003 Manage finances within a budget
SITXFIN004 Prepare and monitor budgets
SITXGLC001 Research and comply with regulatory requirements
SITXHRM002 Roster staff
SITXHRM003 Lead and manage people
SITXMGT001 Monitor work operations
SITXMGT002 Establish and conduct business relationships
SITXWHS003 Implement and monitor work health and safety practices
Elective Units
BSBADM502 Manage meetings
BSBCMM401 Make a presentation
BSBFIM502 Manage payroll
SITXINV004 Control Stock
SITXCCS006 Provide Service to Customers
SITXCCS002 Provide Visitor information
SITTTSL005 Sell Tourism Products and Services
HLTAID003 Provide First Aid
BSBWOR203 Work Effectively with Others
BSBSUS401 Implement and Monitor Environmentally Sustanable Work Practices
BSBRSK501 Manage risk
SITHIND001 Use hygienic practices for hospitality service
SITHIND004 Work effectively in hospitality service
SITXHRM004 Recruit, select and induct staff
SITXHRM006 Monitor staff performance
  • 2019: 18 Feb, 20 May, 19 Aug, 18 Nov
  • 2020: 17 Feb, 18 May, 17 Aug, 16 Nov
  • 2021: 15 Feb, 17 May, 16 Aug, 15 Nov

104 Weeks

Four (4) Semesters = 26 weeks each Consisting of:

  • Eight (8) Terms of Study = 10 weeks each, plus
  • A Six (6) week break at the end of each Term = 24 weeks.
Perth Campus
10 Victoria Avenue, Perth WA – 6000
Adelaide Campus
Level 1, East 50 Grenfell Street, Zurich House, Adelaide SA – 5000

After successfully completing the Diploma of Hospitality Management students, will be able to work in the following job roles*:

  • Banquet or Function Manager
  • Bar Manager
  • Cafe Manager
  • Chef De Cuisine
  • Chef Patisserie
  • Club Manager
  • Executive Housekeeper
  • Front Office Manager
  • Gaming Manager
  • Kitchen Manager
  • Motel Manager
  • Restaurant Manager
  • Sous Chef
  • Unit Manager Catering Operations

* Please note to work in the Hospitality Industry, you may need to undertake additional training as per the legislation for South Australia and Western Australia listed below.
South Australia
Legislation requires for all staff employed, who are directly involved in the sale, service or supply of alcohol to the public or the supervision of these activities, are required to hold or obtain an SITHFAB002 Provide Responsible Service of Alcohol certificate within one (1) month from commencement of that employment.
Western Australia
1. Licensees and Approved Managers
Unless the Director of Liquor Licensing determines otherwise, each licensee and approved manager must complete a course in the Management of Licensed Premises conducted by an approved and accredited training provider.
2. Supervisory and Other Staff
All other supervisory and bar staff must complete the Provide Responsible Service of Alcohol course conducted by an approved and accredited training provider.

This course includes 200 hours of work-based training which will be completed over a period of 20 weeks. During work-based training, students will be able to practice their skills and knowledge in workplace setting. This will assist students to be job-ready after successfully completing the Diploma of Hospitality Management

The Assessment Process is based on the principles of competency based training. The performance of learners is assessed on their ability to perform the task(s) to industry standards. In order to ensure the principles of validity are upheld variety of learning styles and a range of assessment strategies are used.

Assessment for each unit of competency will be through a combination of classroom based and work placement tasks. Classroom based assessments include but are not limited to:

  • Classroom Exercises
  • Assignments
  • Practical Demonstrations
  • Group Activities
  • Projects
  • Verbal and/or Written Questions

Students are advised well in advance of the assessment activities and a student may put forward for consideration, any special needs they may have. The assessment criterion is documented in all units and workbooks. Dates of the assessments are provided on the first day of class along with a timetable. Students may be assessed by a combination of continuous assessments and examinations. Continuous assessments may be based on competencies and marks or a combination of both.

Payment Options

If you wish to accept the offer, you need to sign the Acceptance of Offer form together with the minimum payment of fees. You can use the following payment methods:

  • Cash or EFTPOS in person at SAI’s Perth campus
  • Credit Card (Visa or MasterCard) via PayPal on the student invoice

We accept credit card payments (Visa or MasterCard only) and a 1% surcharge will be added to the total amount. You can download our Credit Card Authorisation form HERE

Bank draft or money order payable to “Skills Australia Institute” and send to SAI’s Perth campus (all bank drafts must be in $AUD Australian dollars to an Australian bank)

Electronic Bank transfer (Telegraphic Transfer) from an overseas bank account

Bank Account Details:

Name of Bank: Commonwealth Bank
Branch Address: 413 Albany Highway
Victoria Park WA 6100
Australia
Account Name: Excellent Accounts Pty Ltd ( Skills Australia Institute )
BSB: 066128
Account Number: 10626125
SWIFT Code for International Transfer: CTBAAU2S (For International Transfer Only)

Note:

All fees must be paid in Australian dollars. Please put your full name or invoice number as reference. An official receipt will be sent to you once your payment is verified. To confirm your payment, please email a copy of the bank transfer receipt to info@skillsaustralia.edu.au

Successful completion of the Diploma of Hospitality Management will lay a foundation for successful students to progress into SIT60316 Advanced Diploma of Hospitality Management.
Note: Study pathways may include qualifications or courses that may not be offered at Skills Australia Institute.

Inquire Now
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Perth
ADELAIDE
  • RTO Number 52010
  • CRICOS Code 03548F
ABN : 78 126 274 682
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