AUSTRALIAN STUDENT APPLICATION FORM

Please provide details of all current and previous studies (including High School) that you have completed, or will be completing. Please provide copies of all latest qualifications and/or High School results.

Students must inform Skills Australia Institute of any changes to their residential address and/or contact details within 7 days of the change.

REFUND AND CANCELLATION POLICY - AUSTRALIAN RESIDENTS

Refund and Cancellation Policy Overview

The Skills Australia Institute Refund and Cancellation Policy covers how REFUND and CANCELLATION Fees are calculated in the event of cancellation of enrolment before course completion, either at the request of Skills Australia Institute, or as a result of a breach of Skills Australia Institute’s code of conduct.

Refund for fees paid in advance

The calculation applied for fees paid in advance is listed in Table 1.

Cancellation fees

Where a course of study is cancelled before the agreed Completion Date, Skills Australia Institute will calculate the Cancellation Fee in accordance with Table 1.

DEFINITIONS

Fees payable may include the following:

FULL REFUND of Student Fees will be made when:

• a student withdraws from a course when the course and/or a unit is cancelled or re-scheduled to a time that is unsuitable to the student; or
• a student is not given a place due to maximum number of places being reached;
• a student withdraws for reasons other than those listed above, and who lodges a Course Variation Form before 20% of delivery has been concluded

Tuition Fees are the fees payable to Skills Australia Institute for undertaking a course. The Refund and Cancellation Policy specifications detailed below cover TUITIONFEES only.

Other Fees: Any other fees are as specified in your agreement with Skills Australia Institute. Fees may change and students will be notified about changes of other fees. Other Fees are not refundable.

GENERAL INFORMATION

• Course Fees and Charges are as per our Skills Australia Institute Course Fee List. Note: in line with our regulatory framework, Skills Australia Institute will only accept a maximum payment of $1000 before commencement of studies and no more than $1500 per month. Details of instalments are included in the Payment Agreement.
• All Refund Requests and Cancellation Notifications must be submitted using the Course Variation Form and the Refund Application Form, both of which are available at the Reception Desk or via the Skills Australia Institute website www.skillsaustralia.edu.au. VERBAL notifications to Skills Australia Institute staff or agents ARE NOT VALID.
• The date the written notice is received by Skills Australia Institute is the CANCELLATION DATE, and is the date used for the calculation of any refund and/or cancellation fee.
• In case of a cancellation by the student or Skills Australia Institute, any outstanding fees to Skills Australia Institute become due within 7 (seven) days.
• Any costs incurred by Skills Australia Institute to recuperate outstanding fees will be charged to the student.
• Unpaid fees will be recorded as a debt and recovered by action in a court of competent jurisdiction.
• Skills Australia Institute will not release any testamurs/awards to students until outstanding course fees have been paid in full.
• All amounts are in Australian Dollars (AUD).
• Where a refund is approved by the CEO, Skills Australia Institute will make payment of refund within 28 days of receipt of the application.
• The refund will be deposited into the student’s bank account only, as nominated on the Refund Application Form.
• All refunds will be paid in Australian Dollars, via an Australian Bank Account, as nominated by the student.
• No refunds will be paid to a third party (a person other than the student), unless directed by the student.

REFUND APPLICATION FORM

• Refund and Cancellation applications WILL NOT be processed where the signature on the Course Variation and/or Refund Application Form DOES NOT match the student’s signature as shown on other documents provided by the student for admission to Skills Australia Institute.
• Students will receive a clear Statement of Refunds explaining how the refund was calculated, where a cancellation fee has been applied, students will receive a Statement of Cancellation clearly outlined how our Cancellation Policy has been applied.
• This agreement, and the availability of the complaints and appeals processes, does not remove the right of the student to take further action under Australia’s consumer protection laws.
• The Refund and Cancellation Fee Policy is subject to review from time to time.

• The course starts at the location on the agreed starting day, but the student does not start the course on that day (and has not previously withdrawn); or
• the student withdraws from the course at the location (either before or after the agreed starting day); or
• Skills Australia Institute refuses to provide, or continue providing, the course to the student because of one or more of the following events:
• the student failed to pay an amount he or she was liable to pay the provider, directly or indirectly, in order to undertake the course;
• breach of Skills Australia Institute Code of Conduct as outlined in the Student Handbook.

• Either offer you an alternative place at Skills Australia Institute‘s expense, that is accepted by you in writing; or
• Refund you the unused portion of the prepaid fees.

Fees may be subject to change. Skills Australia Institute will inform students of any changes to fees at least 30 days in advance. The new fees will be applicable from the next semester/s. Note, all amounts mentioned are in AUD. Course Fees may be paid in the form of a bank draft or bank cheque payable to Skills Australia Institute. Fees can also be paid by electronic funds transfer (EFT) to:

Bank: Commonwealth Bank of Australia (CBA)
Address: 413 Albany Highway, Victoria Park, WA 6100 Account
Name: Skills Australia Institute
Bsb: 066 128
Account Number: 1062 6125
SWIFT Code: CTBAAU2S